Privacy Policy

Effective Date: 1/1/2025

Addison Hair Restore (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic or interact with our services, both in-person and online.

1. Information We Collect

We may collect the following types of information:

Personal Information

-Full name

-Date of birth

-Contact details (email, phone number, address)

-Emergency contact information

Medical and Health Information

-Medical history related to hair loss

-Medications or treatments

-Photographs for documentation and progress tracking

Payment and Billing Information

-Billing address

-Insurance information (if applicable)

-Credit/debit card details (processed securely via third-party payment processors)

Technical and Usage Information (when visiting our website)

-IP address

-Browser type

-Device information

-Site usage data through cookies and similar technologies

2. How We Use Your Information

We may use your information to:

-Provide consultation and treatment services

-Maintain accurate medical and client records

-Process payments and billing

-Contact you regarding appointments, updates, or promotional offers

-Improve our services and website functionality

-Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

-Authorized staff and medical professionals involved in your care

-Third-party service providers (e.g., payment processors, IT support)

-Regulatory bodies, if required by law (e.g., for audits or investigations)

-Emergency contacts if necessary for your health or safety

All third-party vendors are required to maintain confidentiality and comply with applicable privacy laws.

4. Data Protection and Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal and health information from unauthorized access, disclosure, or misuse. This includes secure storage systems, encryption, and staff training on privacy practices.

5. Your Rights and Choices

You have the right to:

-Access or request a copy of your information

-Request corrections to your records

-Withdraw consent for non-essential uses of your data

-File a complaint if you believe your privacy rights have been violated

Requests can be made by contacting us at the information provided below.

6. HIPAA Compliance

As a provider of health-related services, we comply with the Health Insurance Portability and Accountability Act (HIPAA), which governs the use and disclosure of Protected Health Information (PHI). We maintain all required administrative, physical, and technical safeguards to ensure HIPAA compliance.

7. Data Retention

We retain personal and medical information for as long as necessary to provide services and meet legal obligations. After the required period, data is securely deleted or anonymized.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Addison Hair Restore

5040 Addison Cir, Addison, TX 75001

[email protected]

972-358-4331